DevOps • Incident Management • Team Leadership

About Greg

I build reliable platforms and resilient teams. My playbook blends automation-first delivery, practical SRE, and calm incident culture — so shipping becomes predictable and on-call humane.

Nipissing First Nation, ON Available for consulting & leadership roles Résumé (PDF)
greg@gregsplace:~$ whoami
Greg Roy — DevOps Leader & Incident Manager
greg@gregsplace:~$ skills
Terraform • Kubernetes • GitLab CI • AWS • ArgoCD • Observability • Incident Command

I help orgs reduce noise, increase delivery confidence, and grow ICs into leaders.

Portrait of Greg Roy
  • People first: blameless learning beats heroics.
  • Small batches: ship smaller, learn faster, recover easier.
  • Automate toil: guardrails + templates over tribal knowledge.
  • Measure what matters: SLOs guide priorities.
  • Clarify goals → align metrics → choose the smallest helpful change.
  • Codify pipelines, runbooks, and comms — predictable + repeatable.
  • Instrument dashboards teams actually use.
  • Close the loop with post-incident actions that stick.

Strengths & Focus Areas

Platform & Delivery

GitLab CI/GitHub Actions, containers, Helm/K8s, policy gates, preview envs.

Infra as Code

Terraform modules, Ansible/Chef/Puppet, secrets hygiene, repeatable envs.

Observability

Prometheus/Grafana, OpenTelemetry, Datadog/Sentry; golden signals that matter.

Incident Programs

On-call design, severity & comms guides, runbooks, calm command structures.

Culture & Coaching

Mentoring ICs to leads, team rituals, docs-first habits, durable knowledge.

Cost & Resilience

Autoscaling, rightsizing, budgets/anomaly alerts without harming reliability.

Toolbox

Langs & Runtime
Go, Perl, Java, Rails, Tomcat, Jetty
Data & Search
PostgreSQL, MySQL, MariaDB/Galera, Hadoop, Vertica, Mongo, Redis, Solr, HBase, Oracle RAC
Cloud & Infra
AWS, ESXi/VMware, Terraform, Ansible, Chef, Puppet, GitLab CI, Argo/GitOps
Web & Edge
Nginx, Apache, HAProxy, Cloudflare
Observability
Prometheus, Grafana, OpenTelemetry, Datadog, Sentry; legacy: Cacti, MRTG, Snort
Workflow
Agile/Scrum/Kanban, SOPs, runbooks, incident reviews